Bad Service at Papa John's
I am a fairly frequent customer of the Papa John's Pizza outlet in
Rockaway, NJ. Thier pizza is pretty good in a fairly Midwestern
way, and seldom soggy. Usually I get decent service from them,
ordering online via their iPhone app and then picking up the pizza in
On Friday, 14 October 2011 the service wasn't good. I'd ordered
two pizzas via my iPhone. When I went there a female clerk took
my payment and told me it'd be about 5 minutes. I pointed at my
car in front and told her to signal me in my car when they were
ready. I've done this with other clerks there a number of times
and it worked fine.
After waiting between 10 and 15 minutes, the female clerk put on a
jacket and looked like she was going to go out on a delivery. I
went into the store and demanded to know when I'd get my pizza.
She had to get my name and look on their computer. My pizzas were
waiting on thier shelf. I was rather hacked off and pretty rudely
jerked my pizzas out of her hands.
I do not like getting bad
service. I do not like
being forgotten. I posted a complaint on their website.
Because it may be ignored, I'm posting this here for the world to
see. We'll see what happens, if anything.
Posted 14 October 2011 by Daniel V. Wilson.